Privacy Policy

1. Introduction

Luxury Properties Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website luxurypropertiesltd.com.ng (the "Site") or use our services.

This policy complies with the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR) 2019.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Property preferences and requirements
• Messages and inquiries submitted through forms

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on Site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide property information
• Schedule property viewings and consultations
• Send you relevant property listings and market updates (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

4. Legal Basis for Processing (NDPA/NDPR)

We process your personal data under the following legal bases:

• Consent: Where you have given clear consent for specific purposes (e.g., marketing emails)
• Contract: Where processing is necessary to fulfill a contract with you (e.g., property viewing requests)
• Legal Obligation: Where processing is required by Nigerian law
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights are not overridden

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist in operating our website, conducting business, or servicing you (e.g., email service providers, analytics platforms)
• Legal Authorities: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under NDPA/NDPR

You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request limitation of processing in certain circumstances
• Data Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at: info@luxurypropertiesltd.com.ng

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Typically, inquiry data is retained for 3 years unless you request earlier deletion.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your data may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with NDPA/NDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were made. We encourage you to review this policy regularly.

13. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights: